We will gladly accept returns within 14 days of delivery. Refunds for the purchase price of the merchandise and taxes charged will be made in the form of the original payment. Please allow a minimum of 14 business days for us to receive and process your return. If you cancel your order after the item(s) has shipped, shipping charges will not be refunded.
Unfortunately, Dododanelle can’t offer you a refund or exchange outside of 14 days. Please note, we do not currently offer free returns.
To be eligible for a return, your item must be under the following circumstances:
- ALL of the original tags still intact
- Must be in saleable condition and in the original packaging
- Must be not worn, not altered, not damaged, not stained nor washed
- No perfume or smoke smell
- No animal or pet hair
It is our goal to make sure our customers are happy with our products. If you need a different size, we will exchange it for free (limited 1 time). If you do require a different item and/or color, please place a new order and request the return instruction at firstname.lastname@example.org for the unwanted item.
For additional information, please contact us at email@example.com.